Strategy and Consulting

Whether you’re a trusted brand, agency, business owner, or you lead a marketing team, connecting with LGBTQ+ consumers has never been more important.

Our work merges cultural insight and strategic depth, helping brands avoid the pitfalls of tokenistic gestures and craft meaningful messages.

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Training

Build your confidence as an ally and an inclusive marketer by undertaking one of our small group training sessions.

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Consultation & Strategy

We offer a range of 1:1 services built around our signature Inclusify Framework to help you create a genuinely inclusive experience for all.

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QueerPeers™ Network

Let us curate a handpicked list of vetted, LGBTQIA+ creatives and suppliers from our network that are perfectly suited to bring your brand to life.

Our methodology

We believe in a strategic, holistic approach to LGBTQ+ inclusion. That's why we've developed a clear and proven methodology that guides our work and delivers tangible results.

No matter where you are on your inclusion journey, TheyConnect can help. Whether you're just starting out or looking to refine your existing strategies, our flexible methodology can be tailored to your specific needs.

What it could look like...

Diversifying Customer Personas
Community Consultations and Focus Groups
Inclusive Marketing Strategies
Bespoke Trainings and Workshops
Brand Guideline
Audits
On-brand Inclusive Language Guides
Reviewing Campaign
Briefing Documents
Community Engagement Guidelines
Data Analysis and
Reporting
Content Creation
and Audits
Onboarding
Resources
Customer Experience
Audits
Ongoing Support and Accountability
No Stupid
Questions
Diversifying Customer Personas
Community Consultations and Focus Groups
Customer Experience
Audits
Inclusive Marketing Strategies
Bespoke Trainings and Workshops
Sourcing LGBTQ+
Vendors and Suppliers
Reviewing Campaign
Briefing Documents
Community Engagement Guidelines
On-brand Inclusive Language Guides
Data Analysis and
Reporting
Content Creation
and Audits
Onboarding
Resources
Brand Guideline
Audits
No Stupid
Questions
Ongoing Support and Accountability

TheyConnect's Inclusify Framework

TheyConnect's signature Inclusify Framework has been developed to help brands seeking to authentically connect with LGBTQIA+ audiences and beyond.Inclusive marketing extends far beyond tokenistic gestures or surface-level representation. It requires a genuine commitment to understanding, amplifying, and taking action to support marginalised and underrepresented communities.

Our Inclusify Framework is built upon three pillars: Awareness, Amplification, and Action.

  • Pillar 1: Awareness
    Awareness serves as the foundation upon which genuine inclusivity is built. It involves educating oneself about the challenges faced by LGBTQIA+ communities, particularly within the LGBTQIA+ spectrum. This includes undertaking LGBTQIA+ inclusion training, critically reviewing past marketing campaigns for blind spots, and understanding the risks associated with ignoring LGBTQIA+ audiences.
  • Pillar 2: Amplification
    Amplification is about using one's platform to elevate the voices, perspectives, and experiences of LGBTQIA+ communities. This pillar encourages marketers to actively seek out opportunities to connect with LGBTQIA+ service providers and talent, and paying them what they're worth. It also involves conducting community consultations to ensure that marketing campaigns are impactful and resonate authentically with the target audience.
  • Pillar 3: Action
    Action is where the rubber meets the road. It's about implementing tangible measures within the business to support and uplift LGBTQIA+ communities, both internally and externally. This can include implementing new policies and procedures that promote inclusivity, as well as incorporating tactical findings from external inclusivity audits into brand and marketing efforts.

By embracing all three pillars of the Inclusify Framework, marketers can create tangible change and support LGBTQIA+ communities through their marketing efforts. It's important to recognise that each pillar is interdependent, and without any one of them, efforts may fall short of being truly authentic and effective.

TheyConnect's Inclusify Framework offers a roadmap for marketers to navigate the complexities of inclusivity with confidence and integrity. By developing awareness, amplifying marginalised voices, and taking concrete actions, brands can forge genuine connections with LGBTQIA+ audiences and beyond, ultimately fostering a more inclusive and equitable society for all. Let's embrace authenticity and make inclusivity a cornerstone of our marketing efforts.

Together, we can build a future where every person feels safe, seen, and celebrated for who they are.

Get in touch

Nothing beats a good old human-to-human conversation. If you've got some questions or ideas you want to run by us, slide into our inbox by filling out this contact form.