Changing the game for inclusion and marketing

TheyConnect was born out of our shared belief that every person deserves to feel like they belong, regardless of their gender, sexuality, race, age, ability or faith.

Our vision

For LGBTQIA+ people to feel safe, seen and celebrated everywhere.

Our mission

To equip brands to authentically connect with LGBTQIA+ communities.

Our values

We've set out to be global leaders in inclusive marketing. The values of our company serve as an anchor, guiding our team and shaping our work.

Cultivate Meaningful Relationships

Listen Actively, Learn Continuously

Champion Equity For All

Grab Attention For a Purpose

Build With You (Not For You)

Our approach to inclusion

Why be inclusive?

Every person’s life, perspectives and identities are unique.

We see a world where everyone feels safe, seen and celebrated for who they are, regardless of their identities. A world where nuance, complexity and the beautiful spectrum of humanity is embraced.

Labels like race, religion, ability, gender and sexuality help us articulate the differences and commonalities in our identities.


Inclusion doesn't ignore these identities, rather it celebrates them.

Inclusion empowers everyone to embrace their authentic self.

Inclusion liberates and enriches us all.

Inclusion creates a world where everyone feels safe, seen and celebrated for who they are.

What is inclusive marketing?

Inclusive marketing emboldens and celebrates people from all walks of life. TheyConnect works with, and within, a wide array of LGBTQIA+ communities to ensure authentic representation. We live by the principle “nothing about us with us”.

Inclusive marketing relies on progress, not perfection. TheyConnect will work with any brand that genuinely wants to progress in their inclusive marketing initiatives. We don’t shame people for making mistakes or sticking with the status quo. Rather, we bring people on the journey. 

Inclusive marketing takes time, innovation and genuine community engagement. For this reason, TheyConnect celebrates any and all progress brands make in “inclusifying” their marketing.

Inclusive marketing makes spaces safer for everyone; marginalised communities and allies alike. TheyConnect ensures its team and network have intercultural competence to foster psychologically safer environments.

Inclusive marketing is collaborative. Diverse perspectives make marketing and advertising more effective and authentic. TheyConnect builds relationships with other marketers, inclusion experts and communities to deliver better outcomes for our clients.

Inclusive marketing can always be improved. At TheyConnect, we know we have more to learn and we always will. In our approach to inclusion, we keep our hearts and minds open to learning better ways of being inclusive.